Mapology Guides Limited was incorporated in 2015. Mapology Guides, is a EU registered trademark. 

2015 - 2026 Mapology Guides Limited. We are the owner of all intellectual property rights. All works, information and content displayed on this website are copyright of mapologyguides.com.

We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to www.mapologyguides.com on a computer or mobile device via a web browser, to copy and store www.mapologyguides.com and the material on this website in your web browser cache memory and to print pages from this website for your own personal and non-commercial use. You may not reproduce in any format (including on another website) any part of our website (including content, images, designs, look and feel) without our prior written consent.

Other than the above, we do not grant you any other rights in relation to this website or the material on this website and all other rights are reserved. For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.  If you print off, reproduce, copy or download any
part of our site in breach of this notice, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We take the protection of our copyright very seriously. If we discover that you have breached the terms of the above licence, we may bring legal proceedings against you and seek monetary damages and/or an injunction to stop you using our materials. You could also be ordered to pay our legal costs.

We accept all major credit and debit cards. You will be given a choice at checkout of paying by card (through Stripe) or PayPal. We accept international payments. All transactions are processed in GBP sterling.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council and all transactions are encrypted by SSL (secure socket layer technology) and are processed securely. We have met payment card security standards set by major credit card issuers to protect personal information.

Our online store is hosted by Shopify Inc. Shopify (or any direct payment gateway) stores your credit card data for ONLY as long as it takes to complete your purchase transaction. Immediately after, the purchase transaction information is deleted. 

Orders will be dispatched within 24-48 hours by Royal Mail. 

SHIPPING WITHIN THE UK - we send all UK orders via Royal Mail. All orders benefit from FREE UK postage.

Please note that the following shipping times are for guidance only. Since Brexit and the pandemic, shipping has taken longer in certain countries.

SHIPPING TO THE US - in mid 2025 import tariffs have been implemented on ALL shipments from overseas. The UK was hit with 10% tariffs. We are covering these charges from our side (gifted to you). We use DDP (Delivery Duty Paid) by Royal Mail to send to the USA and the tariffs of 10% plus handling charges are INCLUDED in your shipping charge at checkout. It is all taken care of in advance. FYI, we collect the tariff as part of your shipping charge, pay it to Royal Mail who then pass it to the US Government. Our parcels go straight through customs at the US border and straight to you. There are NO extra charges for you.

SHIPPING TO EUROPE - If you are in the EU you will not receive any additional charges on shipments valued at 150 euro or under. We send all orders with Standard Service Royal Mail (5-11 working days).

We have decided to ONLY offer Tracked & Signed to Greece as packages arrive very delayed. 

SHIPPING TO THE REST OF THE WORLD - we send all orders with Standard Service Royal Mail (10-14 working days). Orders sent internationally may be subject to import duties and tax depending on the country of destination and the value of the order. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for any customs, duties or other fees that may be incurred importing goods.

We do not make profit from our P&P, all prices are based on current Royal Mail guidelines. Charges are calculated automatically when you check out. As the products are very lightweight, postage is anywhere between 5-10% of the cost of the products. If you have any questions about shipping then please ask and we can help.

Please note there is no tracking information for the packages we send out, except when anyone purchases a box with all 15 maps. We sent those tracking and will send you a tracking number.

If you require Royal Mail International Tracked & Signed, or standard UK signed for, please request this by sending an email.

If your item doesn’t arrive in the estimated time we urge you to check with neighbours We have found that missing orders are frequently just misplaced at the recipient’s end. 99% of all orders arrive at their destination.

IMPORTANT: The recipient is responsible for local VAT and any customs, duties or other fees that may be incurred importing goods before the package will be released. Please make sure you factor this in when placing an order. We do not offer returns or refunds if a package returns to us because VAT and duties were not paid.

Mapology Guides Limited is not responsible for any lost, stolen or damaged packages.

We have tried to give very detailed descriptions and visual references. Due to the printed maps' nature and price, Mapology Guides does not accept returns. If you have any doubts before purchasing, do drop us a line.

Here at Mapology Guides we strive to be as eco-friendly as possible. We are plastic-free. We use biodegradable sleeves for our maps and all our packaging is sustainable. We are proud to use exclusively British suppliers.

1. INTRODUCTION

Mapology Guides Limited is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.mapologyguides.com you are accepting and consenting to the practices described in this policy.

If you need to email us about anything related to this privacy notice, you can email us at hello@mapologyguides.com or you can write to us at 85 Great Portland Street, First Floor, London, W1W 7LT, UK

2. WHAT PERSONAL DATA WE COLLECT ABOUT YOU

When you make a purchase from our store we require and therefore collect your personal information (including your name, address, email and mobile number) so we can process your order. We will never make these details available to other companies.

We may also collect data about:
• How you use our website
• Technical data such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website
• Your marketing and communication preferences
• Any other information that you directly provide to us whether through our contact form, over the phone, by email or otherwise, such as when entering a competition or completing a survey

3. HOW WE MAY USE YOUR DATA

We will use your data in order to:

• Process financial transactions to enable you to purchase our goods our products or services
• Send you customer communications about enhancements to products or services you have bought
• Enable us to perform a contract with you and process orders, respond to enquiries related to the order and deal with complaints
• Reply to any enquiries you make about our products or services
• Send you marketing communications where we are allowed by law to do so
• Personalise your experience on our website
• Monitor the use of our website and online services
• Ask you to complete surveys or invite you to enter into competitions or prize draws
• Keep records of orders placed and communications in relation to such orders
• Keep records of communications
• Analyse your use of our website and other online services
• Administer and protect our business and website
• Deliver relevant website content and advertisements to you
• Understand the effectiveness of our advertising
• Bring legal claims against you if you breach a contract or fail to make payment (we know you won’t….)
• Comply with any legal obligations we are subject to or as required by a government authority
• Obtain or maintain insurance policies
• Manage our business
• Obtain professional advice
  

4. OUR LAWFUL GROUND OF PROCESSING

Under the UK General Data Protection Regulation (UK GDPR), we are only legally able to process your personal data if we have a lawful ground for doing so.

Our lawful grounds of processing are:

• In relation to Customer Data that we have obtained in relation to you placing an order with us that we hold for the purpose of fulfilling that contract, informing you about updates to the product or service and keeping records of the contract, the processing is necessary for the performance of a contract to which you are subject and for our legitimate interests in informing you about updates to the product or service, record keeping and to establish, pursue or defend legal claim as responsible business operations
• In relation to Prospect Data that we have obtained when you enquired about our products or services (whether that be through our website or otherwise) and that we process in order to reply to your enquiry and keep records of this, the processing is necessary in order to take steps at your request prior to entering into a contract and for our legitimate interests in record keeping and to establish, pursue or defend legal claim
• In relation to Prospect Data that we have obtained when you signed up for any of our free resources and that we process in order to send you those free resources, reply to your communications about the resources and to keep relevant records, you have given consent to the processing for the purposes of us sending you the free resource and it is in our legitimate interests to reply to your communications and to keep records for our business.
• In relation to Marketing Data that we have obtained when you told us your marketing preferences, when you consented to us sending you details of our products and services, for the purposes of us sending you marketing communications, enabling you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising, the processing is necessary for our legitimate interests which in this case are to study how customers and users use our products/services, to develop them, to grow our business and to decide our marketing strategy.
• In relation to User Data that we have obtained through cookies on our website or other online services for the purposes of operating our website, ensuring relevant content is provided to you, ensuring the security of our website, maintaining back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business, the processing is necessary for the purposes of our legitimate interests which in this case are to enable us to properly administer our website and our business.
• In relation to Technical Data (that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website), we process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
• In relation to your data that we process in order to comply with legal requirements or as required by a government authority, the processing is necessary for compliance with a legal obligation to which we are subject.
• In relation to keeping records, this processing is either necessary for compliance with a legal obligation that we are subject to or for our legitimate interests in responsible business operations or defending, pursuing or establishing a legal claim.
• In relation to obtaining professional advice and insurance, this processing is necessary for our legitimate interests in order to protect and grow our business.

5. HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this at mapologyguides.com/cookie-policy/.

We may receive data from third parties such as analytics providers such as Google based outside the UK, advertising networks such as Facebook based outside the UK, such as search information providers such as Google based outside the UK, providers of technical, payment and delivery services, fraud detection agencies and data brokers or aggregators.

We may also receive data from publicly availably sources such as Companies House and the Electoral Register (or their equivalents) based inside or outside of the UK.

6. MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may only send you email or text marketing communications if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by emailing us at hello@mapologyguides.com

We also have unsubscribe buttons on the bottom of all of our emails.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc. 

7. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, accountants, auditors and insurers.
• Government bodies that require us to report processing activities or otherwise disclose your personal data.
• Market researchers and fraud prevention agencies.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

8. INTERNATIONAL TRANSFERS

We share your personal data within our group of companies which involves transferring your data outside the UK.

We are subject to the provisions of the UK General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the UK, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

• We may transfer your personal data to countries that the United Kingdom authorities have approved as providing an adequate level of protection for personal data by; or
• If we use US-based providers that are part of a privacy framework (such as the successor to the US Privacy Shield), we may transfer data to them, as they have equivalent safeguards in place; or
• Where we use certain service providers who are established outside of the UK, we may use specific contracts or codes of conduct or certification mechanisms approved by the United Kingdom authorities which give personal data the same protection it has in the UK.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. 

9. DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

10. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

11. YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please contact us here.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. Please contact us here.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

12. COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We DO NOT transfer data outside the EEA.

When you browse our store, your IP address (internet protocol) is automatically received. As we use Shopify Inc. your data is stored through their databases and data storage. All data is stored on a secure server behind a firewall.

Our online store ( through Shopify Inc.) uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

They enable us to see:

information about your session, see landing pages, referrers track number of visitors, how many visits per customerstore information about the contents of shopping cartrecognise you when you return to our site.

You can also control your cookie settings through your web browser.

You can opt out of being tracked by Google Analytics across all websites, by going to: 
https://chromewebstore.google.com/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Cookie Policy Generated By CookieYes - Cookie Policy Generator.

If you would like more information on Shopify Inc. varies Terms and Conditions, please visit:
Shopify’s Payment Terms of Service 
Shopify's Privacy Policy
Shopify's Data Processing Addendum 

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their individual privacy statements.

Our store also uses Google Analytics to help us learn about store visits and the pages being viewed.

If you sign up to our newsletter, the email address that you submit to us will be forwarded to Klaviyo who provide us with email marketing services. We consider Klaviyo to be a third party data processor.

The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within Klaviyo’s database for as long as we continue to use Klaviyo’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email.

When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list – we will then add you to our DO NOT CONTACT list. Alternatively, you can always unsubscribe at the bottom of each newsletter/email sent to you.

If you have any further questions or would like more information please feel free to contact us.

This page (and the documents it refers to) tells you the terms of use on which you may use or browse our website www.mapologyguides.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.

www.mapologyguides.com is a site operated by Mapology Guides Limited We are registered in England and Wales under company number 09752367. Our registered office address is Mapology Guides Limited, 85 Great Portland Street, First Floor, London, W1W 7LT, UK and our email address is hello@mapologyguides.com
Our VAT registration number is GB 223 2873 22

OUR SITE

We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.

VARIATIONS

We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.

RELIANCE ON INFORMATION AND LINKS

The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our Privacy Policy.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

OUR LIABILITIES

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
              
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law
of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:

• loss of income or revenue;
• loss of business;
• loss of profits or contracts; 
• loss of anticipated savings; 
• loss of data;
• loss of goodwill;
• wasted management or office time; and

for any other loss or damageof any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect any liability which cannot be excluded or limited under applicable law.

JURISDICTION AND APPLICABLE LAW

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Mapology Guides Limited reserves the right to change our Terms and Conditions at any time necessary. Please come back and check for any changes or updates. By using mapologyguides.com you agree to our privacy policy, terms & conditions and our conditions as laid out here.

Latest update February 2026.